The Impact of Public Services on Quality of Life Among Citizens in Médéa City

Authors

  • Ben HeDjer Mahfoud Djilali Bounaama University, Khemis Miliana, Algeria
  • louazani fatma zohra Djilali Bounaama University, Khemis Miliana, Algeria
  • Bouhamida Nasr-allah Djilali Bounaama University, Khemis Miliana, Algeria
  • Amirat Abdel Hakim Djilali Bounaama University, Khemis Miliana, Algeria

Keywords:

Public Services, Quality of Life (QoL), Citizen Satisfaction, urban infrastructure, Médéa City.

Abstract

This study investigated the predictive effect of public services on the quality of life (QoL) among citizens in Médéa City, Algeria. Utilizing a descriptive-analytical approach, data were collected from a random sample of 98 citizens using a newly developed Public Services Scale (PSS) and a Quality of Life Scale. Data were analyzed using simple linear regression via SPSS. The findings revealed a significant predictive power of public services on citizens' quality of life, accounting for 8% of the variance, F (1,96)=17.12, p<.01. These results underscore the critical role of urban infrastructure and public utility development in enhancing subjective quality of life within the local community.

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Published

21-07-2026

Issue

Vol. 13 No. 2 (2026): Volume 13 | Issue 2 | 2026

Section

Articles

License

Creative Commons License

This work is licensed under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.